Subject to the provisions described below, this product is protected for three (3) years from the date of purchase against defects in material and workmanship, provided the end customer registers the product with SISEM within 28 days of the date of purchase.
If the end customer does not register the product with SISEM within 28 days of the date of purchase, the product will only be protected for twelve (12) months from the date of purchase against defects in material and workmanship.
This product can be registered online at www.immersun.co.uk or by completing and returning a registration form to SISEM, which can be obtained by calling SISEM on 01472 398838 or by emailing SISEM at email@example.com
Prior to returning any defective product to SISEM, the end customer must report the faulty product to SISEM by either emailing SISEM at firstname.lastname@example.org or calling SISEM on 01472 398838. If SISEM agrees that the product should be returned, it will either email or post a returns form to the end customer which will need to be completed by the end customer and returned to SISEM before returning the product.
Should the product fail to perform as described within the relevant warranted period as set out above, it will be repaired or replaced with the same or functionally equivalent product by SISEM, at its discretion, free of charge provided the end customer: (1) returns the failed product to SISEM with shipping charge prepaid, and (2) provides SISEM with proof of the original date of purchase. Returned or replacement products will be returned to the end customer with shipping charges prepaid.
Replacement products may be refurbished or contain refurbished materials. If SISEM, by its sole determination, is unable to repair or replace the defective product, it will refund the depreciated purchase price of the product.
The warranty does not apply if, in the judgement of SISEM, the product fails due to damage from shipment, handling, storage, incorrect installation, accident, inappropriate use or cleaning of the product, relocation of the product after its first installation, abuse, misuse, or if it has been used or maintained in a manner not conforming to product manual instructions, has been modified in any way, or has had any serial number removed or defaced.
Repair by anyone other than SISEM or an approved agent will void this warranty.
All defective products should be returned to SISEM with shipping charges prepaid. SISEM will not collect shipments.
Nothing in this agreement will affect the end customer’s statutory rights or limit or exclude SISEM’s liability for (1) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable), (2) fraud or fraudulent misrepresentation; (3) defective products under the Consumer Protection Act 1987;or (4) any matter in respect of which it would be unlawful for SISEM to exclude or restrict liability.
The maximum liability of SISEM under this warranty is limited to the purchase price of the product covered by the warranty.
SISEM only supply products for resale for domestic and private use. SISEM accept no liability for any commercial, business or re-sale purpose by the end customer, and SISEM accept no liability to the end customer for any loss of profit, loss of business, business interruption, or loss of business opportunity.