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Help & Support.

Navigating the road to energy efficiency with Immersun’s help and support

Unlock the potential of your energy.

Welcome to Immersun’s Help and Support page. Our team of energy experts is dedicated to providing you with the knowledge and resources you need to navigate the road to energy efficiency. Our FAQs, tutorials, and support resources are designed to help you get the most out of your Immersun products and optimise your energy usage and savings. Let us guide you on your journey to a more sustainable and efficient future.

Empowering your journey to energy efficiency with our expert guidance.

Quick Solutions: Frequently Asked Questions about Immersun Products

Get quick answers to the most common questions about Immersun’s products and features.

Visit our frequently asked questions page to find out more.

What are the key features of Immersun's EV Charger?

Immersun’s EV charger offers a variety of features to make charging your electric vehicle convenient and efficient. Some of the key features include:

  • Sleek and compact design: The EV charger has a sleek and modern design that can be easily installed in any location.
  • Built-in PEN protection: The EV charger includes built-in PEN protection, ensuring the safety of your electrical system and reducing the risk of power outages.
  • 5M charging cable: The EV charger comes with a 5-meter charging cable, allowing you to easily reach your vehicle and charge it wherever it is parked.
  • Exclusive app for remote management: The EV charger can be controlled and monitored via an exclusive app, allowing you to manage and schedule charging sessions, view the status of your EV battery and check the energy consumption.
  • Multiple EV compatibility: The EV charger is compatible with most electric vehicles and can charge at different rates depending on the vehicle and cable.

How does Immersun's power diverter work?

Immersun’s power diverter diverts excess solar or wind power back to the house, maximising energy savings and reducing your carbon footprint. It achieves this by monitoring the power usage in your home in real-time and diverting any excess energy back to your house as needed.

How can I optimise my energy savings with Immersun's power diverter?

To optimise your energy savings with Immersun’s power diverter, you can set the device to divert energy at specific times of the day or even set it to divert energy based on the weather forecast. Additionally, you can use Immersun’s wireless sensor to extend the installation range of the power diverter, which allows you to monitor and control your energy usage from anywhere.

How easy is it to install Immersun products?

Immersun products are designed for easy and quick installation, saving you time and money. A qualified electrician can typically complete the installation process in just a few hours. Our user-friendly interface and sleek design also make it easy for you to set up and start using your Immersun product right away.

What is MyImmersun?

MyImmersun is a web-based platform that allows you to monitor and control your Immersun power diverter device remotely. It gives you real-time information about your energy consumption, helps you optimise your energy usage, and provides alerts and notifications about your system’s performance. Through Myimmersun, you can also access detailed data analytics, customise your settings and view your energy savings. Additionally, MyImmersun also allows you to control your device from anywhere with internet access via a computer, smartphone or tablet.

Maximising energy efficiency with Immersun’s smart technology.

Eliminate energy waste and save with Immersun